• It comprises of 3 structured sessions of 1.5 hours, on-line, over three weeks with Barry McCarthy and an international cohort of like-minded leaders.

• Optional 1:1 coaching and reflection session with Barry McCarthy after the course.

• Exclusive access with a maximum of twelve participants to maximise your learning experience and directly engage with the Facilitator.

• Access to the learning management system with session notes and recordings.

• Online community platform.

• Register two or more team members to secure a 10% discount.

• Register for two workshops in the series at a time to secure a 10% discount.

This workshop series is for business owners, leaders, and managers in all organisations of any size and maturity. Those who want to understand the most effective ways to create and achieve targets by identifying the Critical Success Factors and the Key Indicators that can track performance.  The differences between KPI deployment and KPI management methodologies will be discussed and explained in depth along with practical ways to implement them. The workshop’s name indicates the path preferred by the facilitator.

KPI management is adopted by many organisation, however it is not necessarily the case that it is being used effectively. 

It is not good to judge by numbers yet so many managers do. A KPI is not a strategy and cannot be deployed as one (KPI deployment). Managing by numbers cannot implement reform or improvement. A KPI is a measure of a Critical Success Factor. Extracted from a business process. KPI management of this business process to achieve the KPI.

If you want to create an organisation that can continue to produce results in an ever-changing environment as well as develop your organisation’s management capacity then this workshop will be a great place to extend your understanding. No matter what strategy deployment method you use, they all suffer from the same difficulties in achieving both the plan and the expected results. KPI Management is a strategy deployment method in itself.

The framework of KPI Management is the Plan-Do-Check-Act (PDCA) cycle and this course will use it as its foundation, and explain the procedures in each step. The scope of KPI management is broad but not the solution to everything. However, it has a wider scope than you might have first imagined.

You will also learn how developing a KPI management system will enable you to continuously produce results rather than one-off goals. Target achievement is not negotiable - the way that it is achieved is.

There will be an opportunity to start creating a KPI management framework for your organisation during the workshop.

No matter how operationally aware you are, or experienced in delivering results, this will be an opportunity to reflect on your current thinking and to learn something new from others. Post COVID KPI deployment is experiencing resistance and pressure, so now is the time to look at the different viewpoints this workshop offers on how to steer more quickly and flexibly with less control and information.

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Session 1 (1.5 hr online)

There are many different individual approaches to setting targets and managing their delivery, and they all have their own characteristics. Session 1 will critically review the logic behind using KPI Management, how effective KPIs are established and the difficulties encountered. Does it fit into your management and if so how? This will be the starting point of the dialogue between the facilitator and the participants.

Key themes in this session:

• definitions and terminology used in KPI Management as well as KPI types
• bottom up management vs top down deployment
• the important benefits and how to promote them
• understanding management by function
• improving the connectivity of what you currently have rather than starting again
• a brief introduction to business management systems

There will also be an opportunity to engage by asking questions and sharing experiences of your current KPI management style.

Session 2 (1.5 hr online)

In session two we will look at the technique of the practice of KPI management and what insights can be revealed, what needs to be visible in the workplace to execute successfully.

Key themes in this session include:

• how to set KPI from the CSF and KGI (Critical Success Factor and Key Goal Indicator)
• KPI as a manipulation of KPD (Key performance data from processes)
• identification of useless KPI
• personal and organisational growth through KPI management
• writing and cascading KPI

Session 3 (1.5 hr online)

Session three builds out the points covered in the first two sessions to incorporate them into a deployment plan. How to practice KPI management.

This is an action planning session where you will have the opportunity to work along, in open dialogue with the facilitator, in creating a plan to deploy your KPI Management improvement.

Themes covered:

• KPI for indirect, support, projects, and administration departments
• integration of daily management KPI with Breakthrough KPI
• aspects that improve planning
• the check and action phase of the KPI Management PDCA cycle

This will be facilitated as a team activity between the participants and the facilitator.

As this is an introductory course there will also be an opportunity in this session to discuss your own personal development.

• how to deepen your understanding and skills
• if this field of management practice is of high interest to you.

It will include a discussion of the next steps for your organisation. There is so much to learn about effective KPI management, much more than can be covered in this course. Enjoy the ride

Session 4 (1 hr online)

Is an optional 1:1 coaching session after the course to answer any questions arising from the workshop or your subsequent action plan.

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Barry McCarthy

Barry's career highlights include Plant Manager and Continuous Improvement Manager at Goodman Fielder and his most recent position with Toyota.  Barry has worked with the Manufacturing, Sales and Corporate Arms of Toyota in Australia.  With a grounded engineering background Barry has also implemented continuous improvement in food processing, manufacturing, packaging, printing, and front of house food service and management.  In addition to the practical experience Barry has completed a Master degree in Applied Positive Psychology, Graduate Diploma in Business, Diploma of Training and Assessment, Diploma in Competitive Systems and Practices. Interestingly Barry’s first degree was civil engineering.

Connect with Barry on LinkedIn

AME Australia is a not for profit association.  We may charge a small fee to cover the cost of administration.

You can become an AME member from $200.

This event may be cancelled by AME for any reason. AME is not responsible for incidental costs incurred by registrants.

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