In lean, we often say "Be hard on the process and soft on the people". We have a lot of common principles, practices and standard tools that are used to "be hard on" and improve processes. However, "being soft on the people" (or being kind to people as Karyn likes to say), the concept of Respect for People, is less well defined and standardized in lean. In this session, we'll learn why Kind Leadership is the Key to Respect for People.
Kindness and leadership aren't often synonymous. Ask someone to describe good leadership to you and you will hear many adjectives used: authentic, bold, challenging, charismatic, decisive, empowering, fearless, goal-oriented, humble, inspiring, original, passionate, role-model, strategic and transparent, to name of a few. And though there are many more that come to mind, kindness isn't one of them. And here's the problem with that.
Essentially, the purpose of this book is to teach leaders how to lead with kindness so they can influence the people they lead to create kinder workplaces, organisations and the world. This book gives you a deep theoretical understanding of the importance of leading with kindness and also provides practical exercises for you to use to turn theory into practice. Each chapter contains a mixture of theory, case studies and reflections from leaders and the people they influence.
Attendees will learn how Kindness is the Key to Respect for People. They'll learn what kindness is (and isn't), the Three Key Kind Leader Practices, and practical ways to be kind to people on an every day basis.
Karyn Ross - Activator, Author, Artist, Coach and Consultant
Karyn is on a mission to Activate People to Create a Kinder, Better World. An artist, internationally acclaimed speaker, award-winning author, consultant, coach, and practitioner, Karyn is one of the Founding Mothers of Women in Lean – Our Table, a global group of almost one thousand women lean practitioners. Karyn is also Founder and President of the Love and Kindness Project Foundation, a registered public charity and The New School for Kind Leaders. She has created both of these initiatives to help people around the world think, speak, act and lead more kindly.
Karyn’s five other books are: How to Coach for Creativity and Service Excellence: A Lean Coaching Workbook, the Shingo-award winning The Toyota Way to Service Excellence: Lean Transformation in Service Organizations, I’ll Keep You Posted: 102 of My Reflections to Help You Start – and Deepen – Your Own Active Reflection Process, Think Kindly – Speak Kindly – Act Kindly: 366 Easy and Free Ideas You Can Use to Create a Kinder World…Starting Today, and Big Karma and Little Kosmo Help Each Other. Proceeds from books fund The Love and Kindness Project Foundation.
When not traveling, Karyn spends time designing and sewing her own clothes! Follow Karyn on LinkedIn for a daily inspirational post about creativity, kindness and/or continuous improvement.