WEBINAR
ENGAGE FRONTLINE STAFF IN USING DATA FOR DAILY MANAGEMENT MEETINGS
Event Overview
How do we engage frontline staff in using data for daily management meetings?
In our journey towards the goal of creating an operational excellence environment, we’re collectively not short of the tools and how to deploy them but the real challenge is to engage our front-line people in the journey.
How do we “win the hearts and minds” of our most valuable asset, People, whereby they become eager to be part of the solution? What are the right tools and how do we empower them to grow using these tools?
Monitoring & reviewing data daily, is the role of all operational staff (not just leaders) and provides clear direction for driving actions to effectively return to target or create a step-change improvement.
The ability to analyse and interrogate data is critically important to mature systems. But conversely in young systems, managing and displaying the data correctly engages operational teams along a journey to maturity.
So, how do we engage staff frontline to control the fundamentals?
- Use of Daily Visual Management boards
- Contributor analysis, choosing the right metrics
- Data display, leading & lagging indicators
- Power of the Pen, the psychology of annotation
- Review routine, meeting the needs of the team
- Driving actions for simple containment measures
- Root cause analysis for complex problems
- Examples of strong engagement models (hand annotated whiteboards)
Presenter
Paul Deane, Senior Business Improvement Lead at Australia Post
Paul is n innovative continuous Improvement practitioner, with strengths in operationalising LEAN systems, ISO9001, manufacturing best practice and DMAIC projects. CSSC/ISSP certified 6 Sigma Black and Green Belts. Over 10+ years implementing OPEX systems from zero base within global organisations with strong insight into engaging front line staff.
He has 25+ years working with large global organisations in Australia, NZ, Malaysia and UAE leading manufacturing and service operations of small and large teams, successfully deploying business improvement methodologies, working cross-functionally with sales/marketing, engineering & R&D teams.
His operational, service and manufacturing experience has covered chemical, industrial and food industries.
How to engage your front-line staff in using data for Daily Management meetings is a favourite topic of Paul's and he is looking forward to presenting to the AME network.
Other Registration Information
AME Australia is a not for profit association. We provide high quality low cost events. We may charge a small fee to cover the cost of event management and administration.
You can become an AME member from $200.
This event may be cancelled by AME for any reason. AME is not responsible for incidental costs incurred by registrants.
AME may take photographs during events and may use those photographs for AME’s purposes.
Need Help?
Please direct enquiries to Laura Robertson on 1300 263 287 or ame@ame.org.au.