Integrating Lean Principles into Digital Transformation
Michael will share tried and tested Lean and Agile principles to challenge your thinking and test the status quo of how you drive business results in today’s digitally savvy world.
WHAT ATTENDEES WILL LEARN
How the use of Lean methodology and tools can support a business or organisation through digital transformation and provide the mechanisms to drive customer focused outcomes.
Michael is an experienced executive with a proven track record of navigating complex environments including leading programs aimed at transformational change to deliver business value and enhanced customer experience across multiple industries including Finance, Logistics, Manufacturing and Local Government.
This diversity of experience coupled with a deep understanding of Lean and Agile business improvement techniques and a passion for community and customer service enables Michael to build high performance teams capable of delivering exceptional results across a broad range of customer and organisational needs.